Customer reviews on sites such as Capterra and Trust Radium indicate Diligent is the “most expensive” and “cost may be a factor” in renewal decisions. The cost of Diligent boards consists of a platform fee, the number of appropriate users, and any additional add-on modules you need. Be sure to consider your goals, all the features you need and what level of support your board will need – all for a fair price. When comparing the cost of board portal software, it’s important to get customized quotes to truly compare. When you call us, you’ll talk with a former board administrator who knows firsthand the stresses and urgencies of boards-24/7, 365 days a year. Unlike other board portals such as Diligent, Aprio you won’t deal with hard-to-reach call centers that offer 8 different products or find automated-chat answers. Some customer reviews note that support drops after the sales process.Īprio is proud to offer unmatched expert service for every customer and continue our track record of excellence in customer support and training, achieving a 95% customer loyalty rate. Premium support for the Diligent board portal comes at an additional cost, according to customer reviews.
#Diligent boards sign in update#
Because a board portal is used by some of the most influential and time-starved people in your organization, it is paramount that product support is highly professional and useful.ĭiligent offers 24/7 global customer service support for its full line of products as well as a status update page. Not all board portals offer the same caliber of responsive service. With Aprio’s intuitive navigation, board members can easily find files, links, and everything else they need. For example, it can be time consuming for admins to upload board agendas with lots of documents and links, or link to other documents within another board book.Ĭustomer reviews of Aprio’s board portal indicate how easy it is for board members to log in and get started from day one. However, some customer reviews of Diligent note that some features aren’t as intuitive to use. Annotations for board members to markup board documents and collaborate.Meeting minute tool to draft minutes faster.Track tasks to ensure action items are completed on time.Voting and survey tools to improve board engagement and decision making.One central library to store board materials and documents.Diligent FeaturesĪprio and Diligent offer very similar board management features like: We’ll work hard to win your trust and keep it. We lead the industry in customer loyalty and service satisfaction, and have you fully protected with top-level industry-standard security.
#Diligent boards sign in upgrade#
With Aprio, you have access to more sophisticated tools as your board’s needs change without an upgrade in pricing or a migration.
Customer reviews of Diligent indicate that some committee set up needs to be done by their customer support team.Įasily add Zoom, Webex, or GoToMeeting video conferencing to your meetings, which board members can join in just one click.Īprio stands out in the industry as the most full-featured, easy-to-use and affordably-priced board portal available.
Plus, Aprio lets you create as many groups or committees as you need. Aprio gives you all the tools to manage your board with a team 100% focused on supporting boards.Īprio provides self-serve control to administrators to add or remove directors as the board evolves. We offer responsive, expert help from former board administrators who know firsthand the stresses and urgencies of board meeting management and communication.Īprio is a specialist in board technology, whereas Diligent offers multiple products from risk management, IT compliance, carbon accounting, audit management and more. While both platforms offer 24/7 help, you won’t find automated-chat answers or hard-to-reach call centers with Aprio. You’ll work directly with experienced board portal administrators to make your migration or first-time setup a breeze.
Like Diligent, Aprio offers the strongest encryption for complete network and data security, with backups and certifications from independent, third-party security auditors – only Aprio charges less.įrom day one, Aprio helps every customer set up their board meeting software, import existing data, and ensure their board portal is perfectly configured. But there are some standout differences to consider as you decide which to buy.Īprio’s starter subscription offers standard features, 15 user licenses, unlimited training and support, and mobile and desktop editions – all for one affordable price that’s far less than Diligent. What makes Aprio superior to Diligent?Īt their core Aprio and Diligent board portals do similar things – helping boards with organizing board meetings, securely distributing board packages and engaging and keeping directors up to date. DiligentĪre you trying to decide between the Aprio and Diligent board portal for managing your board? Here are some key differences to consider when comparing these two board portals.
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